As helpful as computers have become, they can be frustrating when things go wrong. TBC's support section seeks to help you get through some of those times by offering instructions on fixing common problems and hints on how to keep things running smoothly.
Disconnects
Using AOL with TBC
IE 5.0-6.01
Stopping Pop-Ups
Parental Control
Internet

TBC is the area's oldest internet service provider with local numbers throughout DeKalb and Ogle counties as well as high-speed access. In this time we've seen plenty of common problems and questions our users may be having.

Use the links to the left to find answers to some common questions about your Internet access.

If you still have questions, feel free to contact us and we'll be happy to help.

TBC's terms of service agreement