Checking Email Settings

1.  First thing you will want to do is open up Outlook Express.  If there are any error messages just close them out or hit "Hide".

2.  Click on Tools at the top of the screen and go down to Accounts.
     

3.  Select the Mail Tab
    

4.  Click on your account and hit the Properties button over to the right.

5.  At the top of the window that comes up select the Servers tab.
    

6.  Now make sure that the incoming mail server is a POP3 server.  Below, where it reads "Incoming mail (POP3)" the address should be pop3.tbc.net .  In the box for "Outgoing mail (SMTP)" the address should read smtp.tbc.net .  The Account Name should be your email address without the @tbc.net part.  The password is your email password.  Make sure that remember password is checked.  Below is how this should look.
    

7.  Next, click on the Connection tab up at the top.  Make sure that "Always connect the this account using" is not checked.
    

8.  If all these settings are correct, click OK to get out of Properties.  Then hit Close to get out of Internet Accounts.  Close completely out of Outlook Express.  If you did not have to change anything, you may need to contact Customer Support at 899-4600.