Basic Server Maintenance
With this plan a technician will inspect your server each month and provide the following services:
Operating System Updates
- Download and Installation of operating updates initiated by Microsoft.
Security Bulletin Solution Updates
- Download and Installation of Security updates suggested by Microsoft
Installation of latest Anti-Virus Protection
- Download of latest Anti-Virus Definitions DOES NOT INCLUDE INSTALLATION OF NEW VERSION OF ANTI-VIRUS RELEASED BY VENDER
Inspection of your event logs for potential problems
- Repairs are not included any items that need to be addressed will be brought to customers attention and costs will be discussed before proceeding
Inventory of your available hard drive disk space
- Hard Drive Failures are not covered under maintenance agreement
Verification that all back-ups are operating correctly
- If files are deleted by customer, restoration will be billed separately.
Firewall Updates
- Download and Installation of new firewall firmware
- No new repairs or software installation is included with this plan.
-
**A record of inspections will be kept on file Technician monthly support time will not exceed 1.5 hours. Overages will be invoiced at $85.00/hour
For more information please contact us.