TBC is a full service technology company. We offer services ranging from Internet Access for your home all the way up to full I.T. support for your company. TBC can even run the network wiring in your home or office. TBC can be your guide to keeping up with the fast paced world of information technology.
Workstations
Servers
VPN
Firewalls
Basic Server Maintenance

With this plan a technician will inspect your server each month and provide the following services: 

Operating System Updates

  • Download and Installation of operating updates initiated by Microsoft.

Security Bulletin Solution Updates

  • Download and Installation of Security updates suggested by Microsoft

Installation of latest Anti-Virus Protection

  • Download of latest Anti-Virus Definitions  – DOES NOT INCLUDE INSTALLATION OF NEW VERSION OF ANTI-VIRUS  RELEASED BY VENDER

Inspection of your event logs for potential problems

  • Repairs are not included – any items that need to be addressed will be brought to customers attention and costs will be discussed before proceeding

Inventory of your available hard drive disk space

  • Hard Drive Failures are not covered under maintenance  agreement

Verification that all back-ups are operating correctly

  •  If files are deleted by customer, restoration will be billed separately.

Firewall Updates

  • Download and Installation of new firewall firmware
  • No new repairs or software installation is included with this plan.

  • Annual Payment          $1500.00   
  • Semi-Annual Payment     $875.00    
  • Quarterly Payment       $475.00    

Payments above are for one server, additional servers may be covered in this contract as listed below.

  • Annual Payment          $300.00    
  • Semi-Annual Payment     $165.00    
  • Quarterly Payment       $99.00     

**A record of inspections will be kept on file – Technician monthly support time will not exceed 1.5 hours.  Overages will be invoiced at $85.00/hour

For more information please contact us.