TBC is a rock solid group of professionals. It means everything to us to have real people, dedicated people, standing behind our Internet service. As our company continues to grow, our IT needs will also grow, and we are confident that TBC will be able to take us where we need to go. David Barrow President, OC Imageworks
Our facility was stuck with multiple unexpected power outages. When power was restored our server would not boot up. Because our business is based on fast turn around of custom orders this was a major crisis. Within one hour TBC had our server in their shop and was diagnosing the problem. Their technicians did a great job keeping us informed of his progress identifying and resolving the problem. Because we wanted the server up and running for the next morning, they offered to work into the night if necessary. By eight pm that night the server was up and running with all the data intact. This allowed us to come in early the next morning and begin catching up on the previous days work. Thank you TBC for your help in keeping a small crisis from becoming and huge one! Philip Paulson President, Genoa Business Forms, Inc
Sylvan had a hard drive slowly going dead in our server and of course we didnt know that! However, with ProactiveIT from TBC, Net, they did. We received a phone call to schedule a tech to come out at our convenience and secure our data before the hard drive failed. Additionally, we ordered replacement drives and were able to eliminate the problem before it caused any down time. TBC was able to see a potential problem, diagnose and fix it before it actually became a problem that could have lost all our student data. ProactiveIT has paid for itself in just this one instance! I am happy to recommend Proactive IT from TBC, Net. Wendy Kunz Center Director, Sylvan Learning Center
TBC Provides DeKalb County Government IP Phone Lines